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frequently asked questions
How can I return my current rental items?What are the opening hours for the Dematerialized store?Do I have to wash my rental items before returning?How can I make a reservation to try items on in-store from the online collection?Do I have to make a reservation to rent new items?Do I have to schedule an appointment to return my current rental items?Do I have to schedule an appointment to pick out new rental items?How can I report a damaged item?How can I purchase an item that I am currently renting?How long can I rent the same item? Is there a maximum rental period?View all FAQs